Small Business Insurance in Pennsylvania: Requirements and Who Pays Claims

Pennsylvania requires workers' compensation from the first employee and runs an active insurance department that publishes complaint data on every carrier. If you run a business in PA — from a Philadelphia salon to a Scranton HVAC crew — here's what's required and how the insurers competing for your premium actually handle claims.

The rules that matter

  • PA workers' compensation is mandatory for employers with even one employee, full- or part-time — coverage through a licensed insurer or the State Workers' Insurance Fund (SWIF).
  • Non-compliance with WC requirements is a criminal offense in Pennsylvania — misdemeanor or felony with potential fines and imprisonment.
  • Pennsylvania licenses and regulates every insurer selling in the state; the Insurance Department's site lets you verify a carrier and view enforcement actions.
  • Contractors in many PA municipalities (including Philadelphia and Pittsburgh) must show proof of liability insurance to obtain trade licenses.
  • PA consumers file complaints with the Pennsylvania Insurance Department; those filings are part of the NAIC complaint indices cited throughout this site.

Educational summary, not legal advice — thresholds and penalties change. Verify current requirements with the regulator below before making decisions.

The official source

Pennsylvania Insurance Department

Verify any insurer's license, check enforcement actions, and file complaints — the complaints feed the NAIC index data we cite in our reviews.

www.pa.gov/agencies/insurance.html

The insurers selling here — and their claims records

All eight insurers we review write policies in this market. Before price-shopping, check how they behave at claim time:

InsurerNAIC complaintsReview
NEXT Insurance logoNEXT Insurance 1.63 · 2025Read →
Thimble logoThimble N/A — MGARead →
biBERK logobiBERK Elevated · 2022–24Read →
Coterie Insurance logoCoterie Insurance N/A — MGARead →
Hiscox logoHiscox 1.97 · 2023Read →
The Hartford logoThe Hartford 0.74–0.81 · 2022–24Read →
Progressive Commercial logoProgressive Commercial ≈3.0 · commercialRead →
Simply Business logoSimply Business N/A — brokerRead →

Compare them side by side

Disclosure: some links to insurers may be affiliate links — if you get a quote through them we may earn a commission, at no cost to you. That never changes the data: complaint figures, ratings and review themes are reported as published, sources cited and dated. We are not an insurance agent or broker, and nothing here is advice. How we score